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Customer Service
The Customer Service
This contact us using the email form. After placing an order, please e-mail us first with order inquiries so that we have time to research you questions.
Regular Office hours: 8:00AM - 5:00PM, PST, Monday-Saturday, except for national holidays. If you reach our answering service, please leave a clear contact phone number, and reason for the inquiry. When leaving a voice mail, be sure to speak slowly and clearly when leaving a message to allow us to gather all pertinent, then contact you back with a return phone call if necessary.
For your convenience, please review FAQ pages for shipping, terms and conditions and return authorization requests.
Warm wishes from the Four Gates Customer Care Team.