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Customer Service

Customer Service - 

Contact us using the email form. You will not receive a reply during the company closure time frame noted above.

Before or after placing an order, please e-mail us first with order questions or inquiries allowuing us to research your questions.

Office hours: 8:00AM - 5:00PM, PST, Monday-Saturday, except for national holidays. If you reach our answering service, please leave a clear contact phone number, and reason for the inquiry. When leaving a voice mail, speak slowly and clearly when leaving a message to allow us to gather all pertinent details. We will contact you back with a return phone call if necessary.

For your convenience, please review FAQ pages for shipping, terms and conditions and return authorization requests.

Best wishes from the Four Gates Customer Care Team.




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